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Search Results for: timeshare scam

Silverleaf Timeshare Cancellation

Table of Contents

How to Get Rid of Silverleaf Timeshare

Timeshare Exit Companies & Escrow Payment Options

Silverleaf is a timeshare company that has 13 family-friendly resorts all across America. They have two different types of resorts. Silverleaf Getaway Resorts are located closer to urban areas, and their Destination Resorts are more remote. If have an unwanted Silverleaf timeshare, you may be looking for options on how to get rid of Silverleaf timeshare. We can help point you in the right direction towards achieving Silverleaf timeshare cancellation in the easiest way possible.

How to Get Rid of Silverleaf Timeshare

When considering how to get rid of Silverleaf timeshare, you need to think about the different ways to do this. If you only just recently purchased your Silverleaf timeshare and want to cancel it for a full refund, then you need to look into your state’s rescission period, which is there for new timeshare owners to end their contract, no questions asked, as long as it falls within the state’s allotted time period. Every state has a different rescission period, which can range from just a few days to a few weeks. You can check out the laws in your state in the documents you were given when you purchased your timeshare, as timeshare companies are legally required to provide this information to you.

If the rescission period has ended, you may wonder if reselling your Silverleaf timeshare is a viable option. Unfortunately, it is probably not a reliable way to get rid of your Silverleaf timeshare. A quick search on Ebay shows that Silverleaf timeshares have only sold for around $1 on their site recently, and many have not sold at all!

You can try giving Silverleaf a call to see if they will help you get out of your timeshare contract. Some timeshare companies do have “deedback” programs in place for this purpose, but most do not. Why would they when you’re continuously giving them money in maintenance fees?

Timeshare Exit Companies & Escrow Payment Options

If you want to cancel your Silverleaf timeshare, you’ll probably want to look into enlisting the help of a timeshare exit company. These businesses employ legal professions to break unwanted timeshare contracts.

However, it is an unfortunate fact that there are a lot of scammers out there acting under the guise of a legitimate timeshare exit company that entice customers to pay for their services upfront, then run off with the money without getting the customer out of their timeshare. For this reason, you should only ever work with a timeshare exit company that uses a no-upfront fee escrow payment option, which allows you to deposit payment to a third-party escrow account that only releases funds after successful completion of your contract’s cancellation. Learn more about escrow and why it’s important here.

We’ve reviewed many timeshare exit companies here on our site with the goal of helping you choose one that is legitimate to keep you away from scams. If you want to learn more, feel free to give us a call, initiate live chat, or submit a contact form on the right side of the page.

Silverleaf Timeshare Cancellation Read More »

Orange Lake Timeshare Cancellation

Table of Contents

Orange Lake Timeshare Resales

Most Timeshares Aren’t An Investment

Can You Get Rid of Orange Lake Timeshae?

Timeshare Exit Companies

Orange Lake Resort is a timeshare resort in Kissimmee, Florida near all of Orlando and Kissimme’s top attractions. With lazy rivers, waterslides, four golf courses and plenty of kids activities, this resort is a family’s idyllic getaway. If Disney World isn’t your thing, Busch Gardens, Sea World, Gatorland, and the Kennedy Space Center are also nearby for your enjoyment. Although Orange Lake Resort is one of the most highly rated resorts in the area, some guests who purchased timeshare here have eventually found themselves wanting to get rid of Orange Lake Resort timeshare.

Orange Lake Timeshare Resales

If you’d like to try and sell your Orange Lake Timeshare for a profit, you may be in for a surprise. A search on eBay for “Orange Lake timeshare” brings up several results of owners looking to sell their Orange Lake timeshare. Many of these timeshare advertisements are being advertised for as low as $1 as of 5/15/19. Furthermore, many of the ads priced as low as $1 don’t have any bids on them (although some do). When a timeshare is being sold online for $1 and very few people are bidding to buy it, that is a good indication that owners of that timeshare are having a difficult time selling the timeshare, even for next to nothing.

If you’re dead set on trying to sell the Orange Lake timeshare, you may want to try and advertise it for sale on the following websites:

  • Craigslist (free)
  • Ebay ($50)
  • Myresortnetwork.com ($34.95)
  • tug2.com ($15/year membership)
  • Redweek.com ($59.99 – $125)
Avoid timeshare resale companies that want to charge you more than $150 up-front to advertise your timeshare for sale as these are almost always scams. Typically these scams will say they’ll advertise your timeshare for sale on their website. You’ll pay the upfront fee and the timeshare will most likely never sell because the website most likely doesn’t receive much traffic. 
 
Another timeshare resale scam to avoid is one where you receive a phone call out of the blue from someone claiming to have a buyer for your timeshare. Typically, they’ll ask you to pay a fee up-front to cover taxes, transfer fees and other costs.  You’ll pay the fee and they’ll disappear with your money and never cancel your timeshare.
 

Most Timeshares Aren’t An Investment

The truth is, most timeshare aren’t an investment. Unlike real estate, timeshare does not typically increase in value. In fact, it almost always decreases in value the second it is purchased through a resort developer directly. Most timeshare aren’t real estate, and in the case of Orange Lake, it’s just points with Holiday Inn. If you bought these Holiday Inn points, you basically just bought the privilege to stay at Holiday Inn resorts each year for a very long time. Even if you ask an Orange Lake timeshare salesperson if the timeshare is an investment, he or she is required to say it is not because it is against the law for a real estate agent to say a timeshare is an investment that increases in value in Florida.

Can You Get Rid of Orange Lake Timeshare?

So then, how can you get out of your Orange Lake timeshare if you can’t sell it on eBay for $1? Fortunately, Orange Lake resorts now offers a “take back” or “deed back” program where, in some cases, they will let you give the timeshare back to them. You may have to pay them a fee to do this, but at least your maintenance fees will stop.

In some cases, Orange Lake may not be willing to let you out of the timeshare. This typically happens when you owe a mortgage on the timeshare or are past due on the maintenance fees. Either way, it doesn’t hurt to ask. Giving the timeshare back to Orange Lake will almost always be the cheapest option available to you.

Timeshare Exit Companies

In some cases Orange Lake may not let you out of the timeshare. 

If you feel Orange Lake misrepresented their product when you purchased it, you may want to consider speaking with a timeshare exit company for legal representation. Although, it’s almost always going to be cheaper and less hassle to give the timeshare back to Orange Lake. You did sign a legally binding contract, after all.

If you choose to hire a timeshare exit company for legal representation, our recommendation is to only work with companies that offer a no up front fee escrow payment option. Escrow is important because it is the safest way to get out of your timeshare and avoids the scammers. By using escrow as a payment method, the timeshare exit company will not get paid until your timeshare is out of your name. Any company can promise you the guarantee of your money back, but with escrow the timeshare exit company doesn’t actually get paid until after the job is done.

Learn more about escrow and why it’s important here. Or, submit a contact form, initiate live chat or give us a call for your free timeshare exit consultation.

Orange Lake Timeshare Cancellation Read More »

Vistana Timeshare Cancellation

Vistana Signature Experiences is a collection of resorts in Mexico, the Caribbean, and the United States. Vistana claims that through purchasing a timeshare with them, you can have the flexibility of travel, stay in stylish villas, and go to world-class destinations. From Sheraton hotels to Westin hotels, the options of timeshares are countless however you may be wondering how to get rid of your Vistana timeshare after unknown fees and false promises. Vistana has several complaints on the internet and has been reported to the better business bureau several times as of 5/6/19.

Did you know that most people who buy timeshares are under the impression that it is a good investment? This is a myth because unlike real estate it does not increase in value over time, it actually decreases. On average, the second after you purchase a timeshare from a resort directly, it drops about 50% in value.

How can you get out of this bad “investment?” The timeshare wasn’t all that it was pitched to be, that’s clear. Now you are trapped with a legally binding document that the resort is probably unwilling to help you get out of. However, you may get lucky and the resort just so happens to need more inventory to sell to new timeshare owners, and in this case, you may be in luck and able to give it back. But, more often than not you are stuck. The last thing you want is to be another seller on eBay with no bids and no offers on a $1 timeshare purchase. This is where timeshare exit companies come in.

Timeshare exit companies exist because they can help you get out when your resort does not offer any options. If you owe a mortgage on the timeshare, your chances of getting out through the resort directly are very low. Timeshare exit companies can help you get out of your purchase with the least amount of impact on your credit as possible. We recommend going with a timeshare exit company that offers escrow as a payment option. Escrow is important because it is the safest way to get out of your timeshare and avoid the scammers. By using escrow, the timeshare exit company will not get paid until your timeshare is out of your name. Any company can promise you the guarantee of your money back if you aren’t satisfied with their work, but this is often not as it seems because they could take your money and never cancel the timeshare and not refund you any money. Escrow is the only realistic option when it comes to your safety as a client. Let’s face it, you have already made a bad choice into buying a timeshare, wasn’t once enough? Learn more about escrow and why it’s important or initiate live chat in the bottom right hand corner for your free timeshare exit consultation.

Vistana Timeshare Cancellation Read More »

Pueblo Bonito Timeshare Cancellation

Pueblo Bonito is a resort in Mexico that promises old world luxury. There are eight beachfront resorts available to guests along the coast of Cabo San Lucas and Mazatlan. Pueblo Bonito offers complimentary wine tasting, yoga, and fitness classes to their guests. While tempting amenities such as lavish spas, world-class dining, and an international golf course could trick you into a timeshare purchase; many timeshare owners are having second thoughts.

You might be wondering how to get rid of Pueblo Bonito timeshare because of the inability to make reservations, costly maintenance fees, or realizing you can travel on your own for less money. For these reasons, Pueblo Bonito has received negative reviews from owners. Other timeshare owners who believe their timeshare is a good investment like real estate and would increase in value over time are mistaken. In fact, the majority of timeshares decrease in value by 50% after they are purchased from a resort developer. Currently, EBay has timeshares going for $1 with no bids and no buyers, this is due to timeshare owners wanting to get out of their purchase and put this mistake behind them.

So how can you get out of Pueblo Bonito timeshare? You have signed a legally binding contract and the resort is unwilling to help you get out of it. After all, they are making money while collecting an interest rate on maintenance fees and loans. On rare occasions, the resort may be willing to work with you to get out of your timeshare so they can increase their inventory to in turn sell to new timeshare owners, but when the resort isn’t helping you may need help from a professional timeshare exit company. Timeshare exit companies exist because they can help you get out of your timeshare with as minimal impact to your credit score as possible. We recommend using a timeshare exit company that offers an escrow payment option to avoid scams disguised by a “100% money back guarantee”.

Using escrow as a payment method is an efficient way to pursue canceling your timeshare because it does not require a high upfront fee or the possibility of getting scammed. Furthermore, by using escrow, you do not have to pay the company until after the timeshare is out of your name. Timeshare exit companies that offer an escrow payment option are the safest choice because they are the ones who are held accountable. An escrow service provides protection for both the timeshare owner and the exit company because the company can’t get paid until they have delivered their promise, and they are satisfied with the knowledge that they will get paid in full once the timeshare is canceled. Learn more about escrow and why it’s important here. Or, give us a call or initiate live chat for more information about cancellation your timeshare.

Pueblo Bonito Timeshare Cancellation Read More »

Timeshare Freedom Group Review

Table of Contents

Timeshare Freedom Group Process

Timeshare Freedom Group Cost

Timeshare Freedom Group’s Relation to Timeshare Freedom LLC

Timeshare Freedom Group Reviews

Timeshare Freedom Group Lawsuits

Concluding Thoughts

Timeshare Freedom Group is a timeshare exit company with over fifteen locations across the United States. It appears they have been in business since 2010 and have helped over 15,000 timeshare owners according to their Facebook page and their website. According to the BBB, they are headquartered in Laguna Hills, California.

First impressions of their website are that it is not very clear on where to find the exact information about the company owner or the team. The most legitimate timeshare exit companies in the business are proud to display their owner’s name on their website. If the timeshare exit company’s owner is not shown on the website, it likely means there is something to hide.

According to a Sep. 23, 2020 lawsuit filed by Diamond against Timeshare Freedom Group, the owner of the company is Jordan Salkin. A quick Google search for this name brings up two disturbing news articles:

https://mynewsla.com/crime/2020/06/19/oc-executive-pleads-not-guilty-to-domestic-violence-charges/

and

https://losangeles.cbslocal.com/2020/06/17/jordan-adrian-salkin-domestic-violence-case/

According to the news articles, Jordan Salkin was convicted of attempted murder of his girlfriend and is currently awaiting retrial in Orange County, California. We here at TimeshareExitCompanies.com can neither confirm nor deny these allegations as they are still making their way through the court system, so do with this information what you will.

Timeshare Freedom Group Process

We were finally able to find information regarding their process under their FAQ section.

Overall, their process seems standard in that they first, offer a free consultation where more information will be gathered. Second, your file will be prepared by a “timeshare cancellation manager”. Step # 3 is simply described as “Timeshare Exit Processing” where a timeshare advisor will explore all legal options. Step 4 is the final stage in which you become “Timeshare Free.”

Below the section that describes their process, a visitor will find the section addressing Frequently Asked Questions where they explain more details around the process along with time length and cost.

While most timeshare exit companies do not provide any reference to a length of time, Timeshare Freedom Group states it could take any where between 9 to 12 months if not longer depending on the timeshare. If they are not able to successfully help you exit your timeshare after 24 months, they will provide a full refund.

“In fact, if after 24 months we have not successfully canceled your timeshare contract, we will provide a full refund as is stated in our initial scope of services agreement.”

24 months is a long time to wait for a refund if Timeshare Freedom Group ends up not being able to get rid of timeshare. Who knows if the company will even be in business in 24 months. This is why we typically recommend timeshare exit companies that offer an escrow payment option so the timeshare exit company is not paid in full until after the timeshare issue is resolved.

Learn more about escrow and why you should care here.

Timeshare Freedom Group Cost

Regarding cost, in their FAQ they explain that it “depends” which is an industry standard response as it would depend on which timeshare, the complexities and other unique factors regarding an individual’s case. They offer two ways to get a quote.

The first option is that they recommend you speak with an advisor for a free, no pressure consultation. The second option where they can provide an estimate would be to complete a form that takes roughly 4-5 minutes to complete. The answers will then be provided to a client advisor who will reach out to discuss an estimate.

Although the cost is not displayed on the company’s website, we did come across a few reviews that mentioned the cost of the service. According to these reviews, the cost is typically around $4,000 – $7,000.

This company also mentions that it meets customers in person at one of its locations. Typically, when customers meet a timeshare exit company in person the timeshare exit company often uses high-pressure sales tactics to persuade owners to pay more for the service. These tactics are similar to the tactics used by the timeshare developers themselves.

No matter which timeshare exit company you choose to work with, it’s always a good idea to negotiate a lower price and get it in writing. Pretty much everything in timeshare works on commission, so negotiation on price is almost always an option.

Timeshare Freedom Group’s Relation to Timeshare Freedom LLC

Timeshare Freedom Group may also operate under Timeshare Freedom LLC, but this is unverifiable at the time.

According to Timeshare Freedom LLC’s BBB page, the company was founded in 2010, which is also the year that Timeshare Freedom Group’s website lists as the year their business was established, even though the website domain name only was registered in 2017. They have no reviews or complaints listed and are “not rated” by the BBB. However, the BBB shows a different website for Timeshare Freedom LLC.

At the time of our first review of Timeshare Freedom Group, the company did not have BBB page however as of 2/20/21, it appears they now have one. There are no complaints listed and the BBB provided a rating of “F” and only shows that they have been in business for 3 years which doesn’t align with their claim to have been in business for 10 years as stated on their Facebook page and their own website. The reason why the BBB has provided an “F” rating is because they have failed to respond to 4 customer complaints.

We were only able to see one complaint, shown below:

We were not able to locate any other information about Timeshare Freedom Group on the California Secretary of State’s website.

Timeshare Freedom LLC, which may or may not be the same company, also operates under many websites and names, such as:

  • Integrity Marketing Solutions
  • timeshare-answers.com
  • legaltimesharecancellation.com
  • cancelatimeshare.co
  • cancel-timeshares.com
  • timeshare-help.com
  • timesharecancellation.org
  • timesharequestions.com

All of these businesses share the same address in Orlando, Florida and the Florida Secretary of State shows that Timeshare Freedom LLC was established in 2010.

So while we can’t find a concrete tie between the two entities other than we can’t locate any proof that “Timeshare Freedom Group” has indeed, been in business for 10 years.

Timeshare Freedom Group Reviews

On their website, Timeshare Freedom Group has an “Endorsements” page that mentions the names of several famous radio personalities who endorse the company’s timeshare cancellation services.

We cannot verify whether these are paid endorsements, though it is likely that they are. This is not bad, but simply a method of advertising.

Timeshare Freedom Group features positive customer reviews on their own website. The company acknowledges the need for third-party reviews to accurately depict Timeshare Freedom Group’s image.

For this reason, they also link to reviews on Trustpilot and Yelp on their “Reviews” page.

This speaks highly of the business and its confidence in its own reputation. Another way to look at this is that if they publish customer testimonials on their site, they could be edited or scripted whereas linking directly to the source shows transparency. Of course, they do post testimonials on their page and provide links to their Yelp, TrustPilot and Facebook page where you can review their latest reviews.

We do recommend clicking on the links directly to the sources (Yelp, TrustPilot and Facebook) since they don’t update the “star ratings” to reflect current rank.

As of 2/20/2021, Yelp shows them 4.5 (out of 5) stars based on only 19 reviews. Their most recent review was posted by “Mandy S” of New York. To be transparent, Diamond Resorts has many lawsuits against timeshare exit companies, where Timeshare Freedom Group is one of many.

As of 2/20/21, Timeshare Freedom Group reviews on Trustpilot have 4.4 (out of 5) stars and 73 reviews where 92% of those reviews have been positive.

Here is a review from January 2021:

Based on this review, it seems like Timeshare Freedom Group may outsource to outside attorneys versus in-house. Regardless, the client is satisfied.

Regarding Facebook, while their website claims a 5-star rating, we found that Facebook currently shows no ratings or reviews.

We are not able to locate a Google page or Google reviews for this company.

Although the company has mostly positive reviews, our recommendation does not change. We recommend working with companies that offer a low up-front fee escrow payment option, so the timeshare exit company is only paid in full after the timeshare issue has been resolved.

Learn more about escrow and why you should care here.

Timeshare Freedom Group Lawsuits

Timeshare Freedom Group has been sued by both Wyndham and Diamond. This isn’t much of a surprise as every timeshare exit company gets sued sooner or later by a timeshare developer. Timeshare developers do not like owners getting out of their timeshare.

The Diamond lawsuit is the most recent so we’ll focus on that one. Diamond alleges that Timeshare Freedom Group’s unlawful conduct includes, but is not limited to:

– Falsely conveying to the public that they can get customers out of their timeshares without even investigating whether there is any legitimate reason to do so;

– Falsely conveying that they can do this “legally;”

– Guaranteeing an “exit”;

– Persuading customers to pay large up-front fees for “exit” services instead of paying Plaintiffs;

– Persuading customers to stop paying Plaintiffs as part of their process or otherwise;

– Preventing communications between Plaintiffs and their customers to conceal from Plaintiffs who is involved in the “exit” process and from their customers that no work is actually being done;

– Utilizing unfair, deceptive, and unlawful methods to obtain cancellations;

– Offering and engaging in credit repair services in violation of applicable laws; and falsely characterizing cancellation as a success even if it results in default and resultant foreclosure.

This lawsuit is still ongoing so nothing can be confirmed as of yet. However, these allegations appear to be very similar to the allegations Diamond makes against most of the exit companies.

As a general note, we here at TimeshareExitCompanies.com do not recommend working with exit companies that consider a foreclosure a successful exit of your timeshare. If you stop paying your maintenance fees and your timeshare goes into foreclosure, you must ask yourself what the timeshare exit company actually did to help you? You could have stopped paying and let it go into foreclosure all on your own.

Concluding Thoughts

One would expect that a company that has been in business for 10+ years would have more reviews and a better web presence than what we were able to find. It is odd that we were unable to find a specific BBB page for this company with more information.

The unrelated criminal charges of the company’s owner is also a cause for concern and something to think about. However, these cases are still ongoing and the defendant should be considered innocent until proven guilty.

It is not known, however, whether Timeshare Freedom Group charges up-front for their services or uses some other payment option, as this is not mentioned on their website. Because they offer a 100% money back guarantee, this leads us to believe there are some costs expected up-front.

And while the 100% money back guarantee seems like a no-brainer and that the company would do everything, they could to ensure their client is successful in ending their timeshare obligation, this is not always the case. Or when and if it is the case, it could take an additional year or so to receive your refunded money as we have read in previous reviews.

We like to recommended timeshare owners work with a timeshare exit company that uses a low up-front fee escrow payment option that allows a majority of the cost of the service to first be paid to a third-party escrow holding account.

With a low up-front fee escrow payment option, the payment is only released to the timeshare exit business upon the successful resolution of the timeshare issue, preventing the company from disappearing with a customer’s money.

Using such a payment option is the best way to ensure protection from scams.

Learn more about escrow and why you should care here.

If you would like to find out more about timeshare exit companies or low up-front fee escrow payment options, please use our contact form or live chat to reach out to us. Or, call the number at the top of the website.

Timeshare Freedom Group Review Read More »

Primo Management Group

Table of Contents

An Analysis of Primo Management Group’s Website

Primo Management Group Reviews

How Long is the Primo Management Group Process?

Primo Management Group Cost of Services

Primo Management Group “100% Money Back Guarantee” and Concluding Thoughts

Primo Management Group, Inc (PMG) headquartered in Orlando, Florida, is a consumer advocate, timeshare exit company. The company was formed in 2015 and was co-founded and previously owned by Sean Chesser. Israel Sanchez Jr. is also a co-founder and the company’s current CEO.

An Analysis of Primo Management Group ‘s Website

We like to provide an overview a company’s website and offer our perspective with the intent of helping to educate our readers to they can make an informed decision about which timeshare exit company to hire.

First, when searching for this company, be sure to add “timeshare share exit company” in addition to the company name as there are other companies that share the same name but are not related.

Once we clicked on the website, we immediately noticed the site offers a free chat option powered by “Live Chat”. This is great for anyone who wants to communicate quickly with an agent to get immediate answers to their questions. We encourage you to utilize the “Live Chat” feature if you are ready for a free consultation and if not, be prepared to see the “Live Chat” appear every time you visit a page which can be a little annoying if you are simply trying to read information.

Another feature we noticed that is subtle and helps to enhance the site is a “pop-up” that appears on the bottom left every so often that shows how many times someone interacted with the website. It is a nice way to share with other site visitors that they are not alone in their dilemma.

We like websites that offers various formats to display and share information such as articles, blogs, reviews and especially videos that include the owners or founders of the company. This gives us a sense about who is behind the company and why they formed the timeshare exit company and it is always great to see videos versus reading a lot of text.

On the “Home” page, we watched a video (also listed on the company’s YouTube channel) from Lifetime’s Morning TV show, “The Balancing Act” with hosts Montel Williams and Olga Villaverde interviewing Isreal Sanchez, CEO and a former client about the company. The video is informative and shows the company does invest a bit in marketing efforts as “The Balancing Act” operates much like infomercials in which the company featured does pay for a spot on the program. We cannot confirm if Primo Management Group paid or not to be featured, but we thought it was worth mentioning “The Balancing Act” business model.

While it was great seeing and hearing Isreal Sanchez in the interview, we viewed the “Our Company” page under the “About Us” navigation to see if we could learn more about who is on the Primo Management Group team. We found a short blurb about Isreal, also known as “Izzy”, but no information about who else is part of the team. We typically like to see names, faces and titles listed on the company’s “About Us” pages.

Unfortunately, we did not see any of this information about the core team but under an additional page titled, “Our Attorney”, we read about Catherine Medling who is an attorney that represents Primo Management Group as General Counsel, but not the direct clients as Primo Management Group is not a law firm.

Of course, we clicked the “Learn more about Catherine” link which took us to the Florida Bar website in which we learned she is in good standing and is also a criminal defense lawyer.

This is not an indication that Primo Management Group is in constant need of a criminal defense lawyer. It is important to understand that a “timeshare exit” attorney does not exist, however many lawyers sometimes from various law practices, help in fighting fraudulent sales practices and misrepresentations we see far too often in the timeshare and vacation ownership industry.

We think it is great that Primo Management Group has legal counsel, and the company has a page dedicated to the company’s attorney. Her name is also listed on the company’s BBB profile.

Also found under the “About Us” navigation was a “In the News” page which as you can tell by the title of the page, is dedicated to various articles where the company may have been featured or is referenced. We clicked through a few and of the few we checked, they appear legitimate and link directly to the articles and not additional pages on the company website.

On the “Proof of Performance” page, the company lists some of the company’s customer testimonials along with an image of the letter the former client received confirming timeshare termination. The customer testimonials also include a picture of the reviewer in addition to their full name.

We would encourage you to visit the frequently asked questions section on the home page or also accessible from the top navigation under the dedicated “FAQ” section. In this section, the company covers the basics such as cost, how long is the process and how Primo Management Group operates.

Contained in this section, we learn that Primo Management could help you exit your timeshare even if you still owe a mortgage and your name will be permanently removed as owner from timeshare “guaranteed”. If you have additional questions, the company encourages you to contact the company using the “Free Consultation” service whether through the “Live Chat” feature or by completing a client contact form accessible on the website.

Cost and how long is the process is always contingent upon the client’s case, so we did not find specifics which is a good thing. We cover length and cost later in this review.

Overall, the company website’s is decent in that the layout is simple and information is found easily. There is a nice balance of types of information and a focus on providing just enough information to the visitors of the site.

In addition to conducting an analysis of the company website, we also like to research to see if the timeshare company we are reviewing has additional websites or otherwise a web presence in addition to the standard reviews and company website.

While not linked from the company website, we discovered the company’s You Tube channel that has some informative videos along with a Facebook group that does have almost 4,000 likes and appears to have frequent, recent activity.

We did not find much information on Sean Chesser who helped co-found the organization other than according to the BBB and his LinkedIn profile, he also owns a landscaping company in addition to a company that sells blinds. It seems like he very much as an “entrepreneur” mindset.

Primo Management Group Reviews

We read many positive reviews about Primo Management Group. According to the reviews, many were successfully exited from their timeshare contracts and received frequent, friendly communication from the Primo Management Group team.

At the time of this review, we were not able to view any reviews on the Better Business Bureau (BBB) site.

When accessing their BBB profile, we received an alert stating that the business was currently updating its profile and that we would not be able to read any existing reviews.

This may mean the company is truly in process of updating the company profile or may have decided to remove the company profile all together.

If you check out the company’s YouTube channel, you will find a video titled, “New Video Regarding Timeshare Scams and the BBB” in which they describe how the BBB rating system is flawed. While it sounds like they are harshly criticizing the BBB, the person speaking in the video does describe some tips on how to spot scams whether through reviews or information on a company website and within the BBB. It is also worth noting that some of the customer testimonials on the company’s “Proof of Progress” page were from the BBB (circa 2018), the company definitely had a profile at one time.

While we are not able to view the company’s BBB rating and we may never see one, we did locate a profile on Business Consumer Alliance (BCA).

For our readers who may not be familiar with the BCA, BCA is a non-profit organization that started in 1928. They were formally known as the Better Business Bureau of the Southland. The company uses a sophisticated formula to provide a grade based on several factors such as government actions, length of time in business, complaint history, type of business, licensing information, advertising review and background information. A triple A (AAA) is the highest rating the BCA provides. The BCA currently rates Primo Management Group an A.

Primo Management Group has been a member of the BCA since February 2019 and the company has a 5-star rating (out of 5) based on 163 reviews and only 1 complaint. The company’s most recent rating and review was provided February 25, 2021.

Here is a review written by Jennifer Paluck.

She describes the “Owners Review” which is a tactic that timeshare developers use to entice timeshare owners to upgrade their existing timeshare for additional fees.

Primo Management Group has a Yelp presence and as of this review, the company has a 4.5-star rating (out of 5) based on 8 reviews.

We looked at the “1 star” and while many people complimented Primo Management Group on timely communication, this one person didn’t agree, however it appears that they person was still successfully terminated from their timeshare contract and never updated their rating.

We were not able to locate a profile for Primo Management Group on TrustPilot.

The company’s Facebook page does have “reviews” activated so we were we able to review. The company currently has a 4.9-star rating (out of 5 stars) based on 44 opinions (or reviews).

The most recent review at the time of our review is from February 18. In the review, the person mentions Primo Management Group will help if the person’s credit score dropped during the process of timeshare termination. We didn’t see any specific information on the company website that offers credit repair, but this is a common service that timeshare exit companies offer.

How Long is the Primo Management Group Process?

Under the company’s FAQ section on the website, the company states the process is “usually less than 12 months” but encourages people to call in for a free consultation as every situation is different.

A Yelp reviewer mentioned the time frame to be less than a year while a BCA reviewer stated they started the process in October 2017, and everything was finalized in September 2018. One person stated they were successfully released from their timeshare in less than 3 months.

Every case is different so it would be difficult to for any timeshare exit company to provide an exact time range for the client until the team understands the specifics of your case. Be wary of any timeshare exit company who does so and only use timeframes mentioned in reviews as a guideline.

Primo Management Group Cost for Services

There is no mention of cost on the company website, but we did find a few reviews that mentions the costs of services. The review below posted on Yelp, from March 2019 compared the costs to 1.5 years’ worth of maintenance. It is not clear if the reviewer had to pay up front or if this the person utilized escrow.

We encourage you to read through the reviews to gain more insight and understand that every case is different so while you may see mentions of specific costs, use the information as a guideline only.

Primo Management Group “100% Money Back Guarantee” and Concluding Thoughts

While Primo Management Group appears legitimate and provide great services to the company’s clients, we see in the multiple reviews that the company does ask for fees up-front. One reviewer on Yelp even mentioned “being apprehensive about paying an up-front fee.”

The promise of a money back guarantee is also prominently displayed on the company website’s home page and on the “About Us” page.

We like to recommend timeshare exit companies that offer an escrow payment option, so the exit company is not paid in full until after the timeshare is cancelled. No money is released to the timeshare exit company until the successful termination of the client’s timeshare contract. Learn more about escrow and why you should care here.

If you want to find out more about low up-front fee escrow payment options or timeshare exit companies, engage in our live chat or fill out our contact form.

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Leisure Getaways Inc Review

Table of Contents

Leisure Getaways Inc Website

Leisure Getaways Inc Reviews

Leisure Getaways Inc Class Action Lawsuit

Leisure Getaways Inc Cost

Avoid Timeshare Scams

TKO Timeshare Solutions Summary

Leisure Getaways Inc is another company that offers timeshares and other vacation rentals, and may be able to help you trade in your timeshare. They are located in Spring, TX, and have been in business for 10 years.

Their main claim is being an “independently owned and operated Texas based corporation that offers sales, marketing and management services.” They are associated with RCI as well as Interval International (II), two major global timeshare companies. The RCI and II properties they market include the Cliffs at Kimberling, Inverness by the Sea, Inverness Lakeside Trust, Inverness Beach Club, The Retreat at Foxborough by LGI and The Retreat at Great Bend.

Leisure Getaways Inc Website

 

The main Leisure Getaways website, leisuregetaways.com, redirects to a GoDaddy landing page that says the domain is for sale, so it appears that they do not maintain a website. We were able to find a WordPress blog for the company, but it has not been updated since 2016. Mostly, it includes marketing-oriented videos that are focused on travel advice. One of the several internal links on this page was a URL that appeared to be another official website, but that URL, lgiadvantageclub.com, leads to a blank page. Overall, most of the recent information we were able to find about Leisure Getaways was from their Vacation Services International page.

This landing page is rather spare and includes a basic description of Leisure Getaways; most of that information is cited above. It also speaks to using a travel concierge service, and having a “robust product line.” Of course, below that description, where the properties are meant to be listed, there are not currently any actual listings. (There is a “TBA” with a list price of $6000 but we did not consider this a real property, as it looks to be a placeholder.)

Of course, all of this is indicative of a company that is not paying attention to their online presence, which is something of a red flag. It’s certainly not indicative that they would be capable of helping you get out of a timeshare.

Leisure Getaways Inc Reviews

 

The reviews of Leisure Getaways Inc that we found were overwhelmingly negative. They have an F rating with the BBB and are unaccredited, with 26 complaints closed in the last 3 years and 11 complaints closed over the last year.

Their reviews on Yelp, Facebook, and Pissed Consumer all reflected a similar trend. They have 2.7 stars on Facebook, 2 stars on Yelp, and 2.5 stars on Pissed Consumer. Here are a few of the more notable complaints that we found.

From Yelp:
  • “BEWARE if you already own a timeshare! They called us in by telling us we would learn more about how to trade our current timeshare with Interval International. When we arrived we were told “wait 5 minutes” someone will be with you. We were told that a half a dozen times. This meeting was not to learn more about trading. It was to try and get us to sell our timeshare to them and buy theirs. … Two hours later they were waiting on a call from their management to see what they could do for us!!! It was a big gimmick and a big waste of our time! Oh and I over heard them telling a couple sitting behind us the same thing we were told.”
  • “Be careful. They keep charging on our credit card for items we do not want.  We bought a timeshare from them, they sold us a bill of goods.  Buyer beware.”
From Pissed Consumer:
  • “They took our money and ran. They asked us to pay the maintenance fee. We did it right away, before Covid hit. They never even contacted our time share to start process, or they said our time share Vacation Village in the Berkshires was not cooperating. After 6 more months of back and forth calls, leaving messages and no response. I called Bank of America and filed a dispute. Of course the federal government says 60 days to dispute, even with Covid. Legacy knew that. Still cant get a hold of anyone. Bank of America disputes with Legacy Adventures Bank. Of course that info is private. NO O NE DO ANY BUSINESS WITH THIS COMPANY. I think I will be flying to Texas to pay them a visit.”

Ultimately, from these comments, we have to conclude that Leisure Getaways Inc is little more than a bait and switch operation, and a fraudulent company. There is no reason that any timeshare exit company should try and strike a deal with you by getting you to buy one of their properties in exchange for getting out of yours.


Leisure Getaways Inc Class Action Lawsuit

 

In 2018, Leisure Getaways was actually involved with a federal civil lawsuit in which Wyndham Resorts charged them with trademark infringement. This case was Wyndham Hotels and Resorts, LLC et al v. Leisure Getaways, Inc. et al – Florida Middle District Court, Case No. 6:17-cv-00501. Based on the reports we found, this ultimately was dismissed and went through mediation, but it’s worth knowing about their involvement given the nature of the complaints about the company.

 

Leisure Getaways Inc Cost

 

While we did not find specifics in terms of costs you could expect from Leisure Getaways, judging from the reviews, you could expect to pay a great deal upfront if you work with them. There is nothing that indicates otherwise; one of their 1-star employee reviews on Indeed, in fact, actually mentioned the high fees that they charge their customers at the outset. That aside, we did not find any promises of a free consultation or notes about fees, either.

We should note that we mention upfront payments because it’s always a good idea to make sure you’re working with a timeshare exit company or attorney who uses escrow. You can learn more about escrow and why it’s important on this page.

Avoiding Timeshare Scams

 

Unfortunately, Leisure Getaways Inc is not unique in the practices its reviews highlight. Timeshare scams are incredibly common in the industry. But the good news is that they are avoidable. As with any other kind of company that you do business with, there are red flags that you can look out for in the early phases. That way you can save yourself a serious amount of time, money, and heartache getting involved any further.

Keep an eye out for the following to avoid timeshare scams:

  • Promises that sound too good to be true, including incentives for making an initial purchase that don’t seem to have strings attached (because they probably do)
  • Upfront fees, including high-dollar deposits or “administrative” fees that are far more than you’d expect them to be
  • Pushy sales presentations, especially those that don’t encourage you to take your time in making a decision

Whenever you make a purchase, especially when it comes to vacation properties, always read the fine print, and don’t fall for any high-pressure sales tactics. Taking it slow and knowing what you want — not what someone else convinces you that you want — is the best way to avoid any kind of scam.

Summary

 

Based on Leisure Getaways Inc’s presence and practices, we cannot recommend working with them in any capacity. They do not do anything that would be helpful to someone getting out of a timeshare, nor does it appear that they actively do much business at all.

Fortunately, though, you do have options if you are seeking for a trustworthy company to help you with your timeshare. You can review a list of the companies we recommend on this page. All of these businesses have been thoroughly vetted and have excellent reviews, legitimate web presences, and strong histories of helping clients exit their timeshare contracts.

If you have questions about any of these companies, or anything else related to getting out of your timeshare, you can get in touch with us by calling 833-416-8796, initiating the live chat, or filling out our contact form.

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Resort Exit Group Review

Table of Contents

Resort Exit Group Website Review

Resort Exit Group Reviews

Resort Exit Group Cost

Summary

Resort Exit Group is a timeshare exit service located in Myrtle Beach, South Carolina. They are placed right smack dab in the middle of where some high yield timeshare resorts are located, and they claim to have been in business since 2002. Even though they claim they have that many years of experience behind them, we don’t believe for a moment that this company is all it claims to be.

Resort Exit Group Website Review

 

If there were a website to review here we would review it, but unfortunately there isn’t. When you navigate to Resort Exit Group’s website you’ll find the shell of a domain with a link at the top right that asks you to renew now. The real disparity here is that there seems to be at least something of a presence on their Better Business Bureau profile, so it is strange that they’d let their website fall out of service. 

While we don’t exactly have a website to review, we can talk about why a company that has allegedly been in business since 2002 would let its website go down. We can take a look at their reviews to try and puzzle out if this is a scam or just an old company that has gone defunct. It is highly possible that the company used to be legitimate but went out of business during the COVID-19 pandemic. 

The strangest thing we can find from their Better Business Bureau page is that while they have apparently been in business for 19 years, all six of their reviews are from 2019. This seems odd to us as you would think a company that’s been around that long would have some sort of following whether that’s good or bad. Both positive and negative reviews are normal for a company that is nearly two decades old and with only six available that are positive from the same year, it looks fishy. 

The fact that all of the reviews are within two months of each other in 2019 and there are none from the years before, we aren’t given much confidence that this supposedly long-standing company actually has the history they claim to. Googling can also tell you that there is a startling lack of any information regarding this company beyond a little bit of info on their Better Business Bureau page and an empty Yelp profile. 

You can’t gauge any legitimacy from this company from anything you’ll find on the internet and if you look up the supposed manager you won’t find much either. There will be a few vague things you’ll find on Google about James Roswell, but there’s nothing definitive to say that it’s actually the man managing the Resort Exit Group. They are also not accredited by the Better Business Bureau, so you’re left to just wonder if the company is a scam or just a poorly managed group that’s gone out of business recently. 

This kind of uncertainty should be enough to convince you that Resort Exit Group isn’t worth your time, but if you want to get an idea of what a timeshare scam looks like you can take a look at what we regard as ‘red flags’. One of which is avoiding companies that lack any sort of online presence. If there is no website and very few reviews to go off of you won’t be able to tell if the company is legitimate or helpful at all. Ratings and reviews tend to be the only thing potential clients can go off of to tell how a company will be before they contact them. 

Companies that aren’t accredited by the Better Business Bureau should also be avoided as the BBB tends to be the gauge for how successful a company is at what they claim to be experts in.

Resort Exit Group Reviews

 

There are only six reviews available on the Better Business Bureau profile, and those six reviews are all from May and June of 2019. This is alarming as their website isn’t even active anymore so we can’t tell how long they’ve been offline. This makes us question the legitimacy of these most recent reviews, especially paired with the lack of reviews from any year before. This wouldn’t be so bad if this company has only been in business for a few years, but they’ve allegedly been in business for nearly two decades. 

The reviews aren’t too similar in nature, so on that front, we don’t doubt the legitimacy. They are all relatively thorough and vary in length with personal stories added to most of them. Their Better Business Bureau page also mentions their profile was created in 2017, so if we’re going off of that we come to a few conclusions. They have likely only been active since 2017 and the supposed two decades of experience may be due to those who were on their staff when they started. 

In addition to this, we can be led to believe that if they only just started in 2017 and their most recent reviews were in 2019, they were likely a new company still when the pandemic hit. This would make sense as to why their website is shut down and they are lacking any reviews before 2019. Some timeshare contract cancellations take 12 months to two years, so if the reviews are all from 2019 they got started right away with their clients and finished off their contracts in a relatively speedy timeframe. 

Without any website or further reviews, there isn’t likely to be anything left of this company if it ever was legitimate in the first place. We are leaning more towards the company that had once been legitimate but is now defunct, but they could easily have been a scam regardless. With the lack of track record and legitimizing information, it is unlikely that this company is still legitimate if it ever was in the first place. 

They have at least four of the red flags that constitute a timeshare scam, but we can neither confirm nor deny whether they were ever legitimate in the first place. It is best to simply avoid this company, which shouldn’t be hard considering there doesn’t seem to be a way to contact them other than a phone number and an address.

Resort Exit Group Cost

 

With no website and no way to contact them beyond a phone number, we don’t know how much their services cost. We can get a little bit from the reviews we find on their Better Business Bureau page, but even that isn’t much. The reviews mention the cost of their timeshares and how much that was weighing on them rather than the cost of the exit service itself. 

We also do not recommend services that don’t offer money-back guarantees or escrow payment options because they are the only way to ensure that your case is fully handled without losing out on the money you’ve paid the service. Attorneys can be expensive and we know that timeshare exit services tend to be a little bit more affordable. You won’t get any information about your timeshare exit costs before you go through a consultation, and with this service there’s no way to do even that. 

The reason we recommend escrow payments so heavily is it is the only way to fully hold a company accountable while they are handling your contract. You get the assurance that they will handle your contract in full before they ever get paid for anything they do for you. This may sound like it isn’t fair to the company or service, but it is more important to protect yourself from potential scams that will take your money the same way your resort is doing. With escrow payments you get the full assurance that you won’t be scammed further by an exit service. 

As we see it, there is nothing left of this company beyond a phone number and this isn’t helpful to us in the slightest. They may have once been a good contender in the timeshare exit business but they currently have nothing left of them to be able to work with.

Summary

 

Whether this company was once a legitimate timeshare exit group or whether they were a front for a scam, we can neither confirm nor deny. There isn’t enough information available on the internet or any of their review websites to be able to gauge the full legitimacy of this company. It is unfortunate because it seems that their reviews were at least positive, so we can’t do a fully extensive review of the service without much to go off of. 

Overall we just recommend avoiding this company as they have no online presence, no history, no credibility, and no reviews to go off of. Further than that there is no way to contact the company or hold them accountable for their services. So all in all it is best to simply avoid this company without anything to back them up as a legitimate or even still active timeshare exit service.

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Relief Solutions International Review

Table of Contents

Relief Solutions International Website Review

Relief Solutions International Reviews

Relief Solutions International Cost

Summary

Relief Solutions International is a timeshare exit company based in Springfield, Missouri. They have technically been in business since 2008, but they were recognized by the Better Business Bureau in 2012. They claim to be the easy, affordable solution to timeshare scam woes but though companies make this claim, we know they often don’t live up to the expectation. Can RSI change our minds?

Relief Solutions International Website Review

 

If you’re looking for the term red flag in the dictionary, you may just find this website. We had to find their website link from their Better Business Bureau page and even then it was broken. The landing page immediately says you can’t find what you’re looking for and you won’t see anything until you navigate to their ‘About Us’ page. 

It doesn’t get much better from that point. They only really list the reasons why you might want to get out of a timeshare and that they will only accept payment for services they provide, but they do not list those services. They then provide a page for their contact information and that is the entirety of the website and while short and sweet can be helpful, it isn’t what you want from a company that is going to provide a legal and financial service. 

Typically our review of websites tends to be longer, but with little to no substance and a broken landing page, we’d like to focus more on their reviews and testimonials. Where the website is highly lacking, you’ll find reviews and complaints in droves on Yelp and their Better Business Bureau profile.

Relief Solutions International Reviews

 

RSI LLC has a shocking 2.85 out of 5 ratings and an F from the Better Business Bureau who has not accredited this business. They have 12 customer reviews on their BBB page and a startling 160 complaints, 60 of those closed within the last year and 100 of those within the last three years. On Yelp they have 1.5 stars and 19 reviews in total and only three of those are positive reviews. 

Without even reading these complaints and negative comments, we are already set on high alert that this is a scam. A company may get one or two complaints or a negative review or two and still be considered a viable choice, but this is completely unacceptable. Not only do their complaints and negative reviews outweigh the positive, but they also have an F rating from the Better Business Bureau which takes more skill to accomplish than you’d think. 

There are a small handful of good reviews that are pretty generic in their content. They thank RSI for helping them get out of their timeshare and that they had been scammed by other timeshare exit companies before. This seems to be the generic schtick we see from a lot of 5 or 4-star reviews on timeshare exit company pages, that they are essentially unlike any other company in the market. We don’t put a lot of stock into these types of reviews as they often pit other timeshare exit companies against them in order to make them look more credible, but it often has the opposite effect. 

It makes the client wonder why their own accomplishments didn’t stand out as much as the fact that they were better than a bad company. We also don’t like that many of the positive reviews mention you need to be patient in order to receive good results from this company. This is concerning considering you may still incur maintenance fees and other yearly costs from your timeshare while you’re waiting to be released from your contract. 

The negative reviews are even more concerning than the positive ones, most of them are claiming they paid fees anywhere from $5000 up to an alarming $20,000 in the span of time they have been working with the company. There were even some commenters saying that they had been told the release would take twelve to eighteen months, but they still haven’t had results five years later. Many of these commenters are also claiming that they asked for refunds after years of no contact or movement on their cases and were asked for more money or called uncooperative. 

The Better Business Bureau has even issued a statement that they do not recommend conducting business with this company as there has been a trend of complaints of fraudulence, failure to honor contracts, failure to cancel timeshares in the timing promised, and failure to issue refunds. When the Better Business Bureau is even claiming you’re a scam, it is safe to say that the company is a scam. But let’s dive a little into the complaints that have been brought up against them. 

Multiple complaints mention that several thousand dollars were exchanged and yet nothing was done to get them out of their timeshares. The company itself was responding to comments explaining that clients weren’t eligible for refunds, though they were quickly shut down by clients saying they had asked for a refund before their eligibility ran out and they wanted their refund to be honored. This seems to be a common thread in most of these complaints, not to mention many customers mentioning that their money was taken and time passed but the company ultimately withdrew without helping them. 

The general gist of these complaints seems to stem from Relief Solutions International promising to release clients from their timeshare in 12 to 18 months and then the clients receiving no further contact or having to jump through hoops to get anything done. They also complain that exorbitant fees were taken from them and that when asked for updates or even refunds due to inactivity, they are denied. This is without a doubt improper business practice and it helps you understand why the Better Business Bureau has warned individuals about conducting business with this company. 

One of the most immature things to read as a response from the company is that their client is not entitled to a refund if the process has not been completed when they are not conducting their business as advertised. Clients are being told they are ineligible for a refund because the process has not been completed, but the company is often taking 3 years or more to even get anything done. Not to mention, they are asking for extra fees and changing who their clients are working with repeatedly within their legal team. 

This screams to us that even if the company is a scam, they are completely unprofessional and are falsely advertising their services.

Relief Solutions International Cost

 

This is something we’re not entirely sure about, and from the evidence, we’ve seen we don’t know if there is even a method to their madness. They appear to charge clients anywhere from $3,000 to $7,000 initially and then are asking for more money to process paperwork or work with their legal team further. Some clients have stated they’ve allegedly spent from $14,000 to $20,000 on this service alone.

While we aren’t sure how much of that rings true, it seems to be a recurring theme that this company charges $500 to $2000 in additional fees after the first payment. They then take more than the 18-month maximum to get anything done on their client’s cases. Most of what we’ve seen has stated that they greatly surpassed the 12 to 18 months and it has been 3 ½ years with no progress. 

This is exactly why we believe escrow payments are so important. They save clients from having to pay expensive fees upfront without any work being done on their cases. With escrow payments, you can be assured that your timeshare exit company does its job before your money is released to them. 

To find out more about escrow payments and why they are so important, take a look at our blog.

Summary

 

If it wasn’t already evident at this point, you absolutely should not use Relief Solutions International as your timeshare exit company. Not only does their website not provide any relevant information, but it also has no landing page that is currently active and unbroken. Furthermore, the Better Business Bureau has issued a warning for any clients who might still be considering RSI that they should avoid them at all costs. 

They have received multiple warnings and complaints from dissatisfied customers that this company does not deliver on their promises, refuses refunds, and misleads clients. There are 160 of these complaints available to be reviewed on their BBB profile and you can also find more unhappy customers in their Yelp reviews. For a company who has been in business for as long as they claim to be, you would expect more positive reviews to help balance out the negative ones but there are very few.

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OUR GOAL

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TIP

Always contact your resort or timeshare developer first before contacting a timeshare exit company. Some have exit programs of their own that can assist you with a timeshare cancellation

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